Ngaba ikhona indlela yokugweba abantu ngcono kwaye bakhawuleze?Iipelisi Isakhono esingajongwa gingxi uninzi lwethu sinokuma ukuphucula indlela esigweba ngayo abanye. Ukukhetha esikwenzayo malunga noogxa bethu kunye nabo sinxulumana nabo kwenza isiseko sokuzaliseka kwethu kuba, ekugqibeleni, sisisixa nje sonxibelelwano kunye namava ethu nabanye.
Inkampani yam yokuqala yakhula yangaphezulu kwabasebenzi abangama-700. Ngexesha lokukhula, ndiye ndafunda ukuba yonke into esiyenzayo kunye nayo yonke into esiyiyo iphenjelelwa ngabantu esikhetha ukuzingqonga kubo. Kundithathe iminyaka emininzi ndithatha amanyathelo afanelekileyo-kunye neendlela ezininzi eziphosakeleyo- ukubona indlela impumelelo endibe nayo kwishishini lam nakwimpilo yam yobuqu ekugqibeleni ibonakalisa umgangatho wezigqibo endizenzileyo malunga nabantu. Umbhali waseMelika kunye nomzabalazo uRita Mae Brown wakha wathi, Isigwebo esifanelekileyo sivela kumava, kwaye amava avela kwisigqibo esibi. Ndifumanise ukuba uninzi lwezigqibo ezimbi zijikeleza abantu.
Ingcaciso yam abantu abalungileyo ngu abo bazibophelele ekuqhubekekeni bahlakulela amaxabiso abanceda bona kunye nabanye ukuba babe zezona nguqulelo zineleyo zokuba bangobani. Nantsi indawo yokuhlangana: ukulunga malunga nokuchaphazela ngokuqinisekileyo abanye, kodwa amandla ethu okwenza oko abaluleke kakhulu kwabo basiphembelelayo. Indlela esibaphatha ngayo abanye ngumsebenzi weenkumbulo zethu kunye namava-amnandi kunye amabi-unyango lwethu ezandleni zabanye abantu.
Ukuba ufuna ukuba ngumgwebi olunge ngakumbi wabantu, kuya kufuneka ujonge ngaphaya kobuchule okanye inqanaba. Amagama adumileyo kunye nezihloko ezibalulekileyo zezona ndlela ilula yokuvavanya amanyathelo okulunga, kodwa mhlawumbi awona aluncedo. Eyona nto ekufuneka siyenzile kukufumana isimilo somntu kunye neenqobo zakhe, kwaye ngakumbi, nokuba ngaba bayaxhasa amaxabiso endiwachongileyo kwincwadi yam. Abantu abaLungileyo -Inyani, imfesane kunye nokugqibelela.
Ubeka izigwebo ngabantu ngalo lonke ixesha, nokuba awuyazi na. Uqesha abasebenzi abatsha, udibane nabantu abatsha, unxibelelane nabantu abanokuba ngamaqabane akho, kunye nabantu abanokuba ngabatyali mali kwinkundla. Uphuhlisa kwaye uqinise ubudlelwane bakho yonke imihla. Umzekelo ngamnye ngumzuzwana womgwebo wabantu.
Ngexesha elaneleyo, uninzi lwabantu lunokuphuhlisa ukuqonda okuhle komlinganiswa womnye umntu kunye nokulunga kwakhe. Kodwa yile nto kuphela-kuthatha ixesha elide. Ngaba ikhona indlela yokugweba abantu ngcono kwaye bakhawuleze? Ngaphezulu kwekhondo lomsebenzi wam, ndisebenzise izixhobo ezininzi eziphazamisayo, ukuxilonga, kunye nezikhokelo zokuhlalutya iinkampani. Kodwa akukho namnye kubo othethe ngokuthe ngqo ngendlela yokugweba kunye nokuphuhlisa abantu abalungileyo.
Imibuzo elishumi elinesibini elandelayo, nangona kunjalo, iya kwenza kanye loo nto. Baza kukunceda ujonge ngaphaya kwegama legama lophawu-igama elingenakuphikiswa lokugweba abanye-kwaye bakuncede ujonge isimilo esifanelekileyo somntu kunye neenqobo zakhe.
1. Ngaba lo mntu uyazazi?
Ukuzazisa sisiseko sempumelelo kunye nolonwabo. Zibuze, ngaba lo mntu unyanisekile ngokwengqondo malunga nokuba ungubani, nangamandla kunye nobuthathaka bakhe? Ngaba iingcinga zakhe, amazwi, kunye nezenzo ziyafana? Isiseko sokuzazi kukunyaniseka kunye nokungaguquguquki kwinto umntu ayithethayo, akholelwayo, kwaye ayenzayo. Ingcebiso yam kukujonga abantu abakulungeleyo ukubhala ephepheni into abathi bazakuyenza kwaye emva koko bayilandele.
2. Ngaba lo mntu uziva eyiyo okanye eyinyani?
Zimbalwa izinto ezibi kunokudumisa ubuxoki. Sonke sikhe sakwimeko apho umboniso uziva ungaphezulu, ungaphaya, okanye udwelisiwe. Abantu abalungileyo abaziva benyanzelekile ukuba bazibophelele amaqhina ukuze babonakale kwabanye. Xa abantu abalungileyo benika indumiso okanye ukugxeka, kubonakala ngathi kuyinyani, kuyinyani, kwaye basebenzela inyaniso yenjongo. Ke zibuze, ngaba lo mntu ubonakala ngathi uphantsi emhlabeni, akoyiki, kwaye ukhululekile kulusu lwakhe? Lumka kwabo baguqula indlela abaziphatha ngayo phakathi kweeseti zabantu.
3. Iyintoni le Ratio yalo mntu yokuThetha nokuMamela?
Uninzi lwethu lubona ukuzithemba kunxilisa, kodwa kufuneka silumke xa umntu ethetha ngaphezu kokuba emamele. Ngaba lo mntu unxilile ngokuzingca? Ngaba akanamdla koko abanye bakuthethayo? Ngaba uyakholelwa ukuba akukho nto anokuyifunda kwabanye? Ukuphulaphula kuphakathi kwezona zakhono zibalulekileyo esizifundileyo, kwaye ndiye ndafumanisa ukuba ukumamela kunye nokhathalelo kuyahambelana. Olunye uvavanyo oluhle lwe-litmus lokuvavanya ukuba umntu ungumphulaphuli olungileyo kukulandela umzekelo kaDominic Barton, ophethe iqabane likaMcKinsey kunye neNkampani: Qaphela inani lamaxesha kwincoko umntu asebenzisa isimelabizo endichasene nathi. Enye iflegi ebomvu omele uyiqaphele yitopper-umntu osoloko kufuneka enze umntu wokugqibela owathetha kwincoko.
4. Ngaba lo mntu nguMniki-Mandla okanye uMthathi?
Iqhalo lakudala lamaTshayina lithi eyona ndlela yokufumana amandla kukulinika. Sonke sifuna ukusebenza nabantu abadlamkileyo, abanomdla, nabakhuthazayo abaza kunceda amandla eqela lethu ukuba enze owona msebenzi ubalaseleyo. Ngexesha elizayo xa ukwi-cocktail okanye kwitheko lesidlo sangokuhlwa, zama ukuvavanya ukuba umntu ohleli ngapha kwetafile ulingana na nevampire yamandla. Zibuze, ngaba lo mntu uyashenxisa ekuthandabuzeni kunye nobumnandi obunethemba, okanye ngaba uyagxeka ukugxeka nokungakhathali? Abaniki bamandla kunokwenzeka ukuba baphulaphule ngovelwano kwezinye izimvo zabanye abantu kuba baya kwilizwe ngengqondo evulekileyo. Ukuba ufuna ukonwaba ngalo msebenzi, zama ukuzibuza, ingaba ingayintoni le ngoma? Ngaba bayahlangabezana nengoma yomlo ekhuthazayo neyomelezayo, okanye ngaba bakukhumbuza eyona ngoma idandathekisayo oyaziyo?
5. Ngaba lo mntu unokuthi enze okanye enze okuthile?
Abanye abantu bayagxeka kwaye bazikhusele xa becelwa ukuba benze into engaphandle kwenkcazo yomsebenzi wabo okanye uxanduva lwemihla ngemihla, ngelixa abanye bengena kwangoko, betyhalela phambili, kwaye bezama ukusombulula ingxaki. Lo ngumahluko osisiseko phakathi kwabanikeli ngabanye kunye neenkokheli zeqela. Zama ukwandisa inani lamva kwisangqa sakho sangaphakathi, kwaye ulumke abo basabela ngokungalunganga kwimisebenzi emitsha. Cinga nzima malunga nokuba yeyiphi imisebenzi umntu ovavanyayo anokukulungela ukuyenza, inkulu okanye incinci, kwaye nokuba uya kuba nentsebenziswano njani xa ucinga ukuba bayakuba bekwenza. Andizange ndilibale ibinzana endandifunda nalo esikolweni endandifunda nalo lithanda ukuthi: Intshukumo, hayi ukusabela, nceda.
6. Lo mntu umphatha njani umntu angamaziyo?
Jongisisa indlela umntu asebenzisana ngayo nabantu angabaziyo, abaqhubi, iiweyitha kunye nogxa wakhe. Ngaba uyazibandakanya nabantu abamkhonzayo okanye ubaphatha njengabantu abaphantsi kwezentlalo kunye nobungcali? Ngaba unomfanekiso ngqondweni walo mntu esiza kumnceda umntu ongamaziyo? Uninzi lwabantu abalungileyo endibaziyo bathatha ukulingana njengenye yexabiso labo eliphambili. Kwelinye icala, ndiye ndafumanisa ukuba ukuzithoba, ubundlongondlongo, ukuba krwada, kunye nokukrwada kuhlala kuvela koloyiko lokuba, ekugqibeleni, asibalulekanga ngendlela esicinga ngayo-ukuba kwiimeko ezahlukeneyo, ikhefu elingena thamsanqa, ngekhe sibekhona kwiindima ezintle okanye kwizikhundla esizifumana sikuzo namhlanje. Ububele kubantu ongabaziyo luphawu olubalulekileyo lovelwano, olubaluleke kakhulu ekusebenzisaneni ngokukuko.
7. Unjani Umntu Otshatileyo Naye okanye Iqabane Lakhe?
Siyaziwa yinkampani esiyigcinayo. Ukuba ucinga ukuqesha umqeshwa obalulekileyo, mema umgqatswa ukuba aye esidlweni kunye neqabane lakhe okanye iqabane. Yintoni onokuyifunda malunga nomgqatswa kumntu abasondeleyo kuye? Ukuba unesibindi, cinga ukubuza iqabane lomlingane okanye iqabane lomlingane ukuba bangazichaza njani ezona mpawu zintle nezona zimbi zomlingwa, bayalinganisa ukuba uluhlu lwabo luhambelana njani. Kukwabalulekile ukuqokelela izingqinisiso kungekuphela kula magama adweliswe ngumgqatswa, kodwa nakwabanye ononxibelelwano olufanayo nabo.
8. Uphendula njani lo mntu kwiintsilelo?
Imicimbi yembali yobuqu. Kwincwadi yam yokugqibela , Ababhali bam kunye nam ndafumanisa ukuba malunga nesibini kwisithathu sabarhwebi abaphumeleleyo bafumana ubunzima bezezimali okanye bezentlalontle kwasekuqaleni ebomini babo, ngokuyinxenye kuba ukukhula komelele ekuphenduleni ubunzima yeyona nto ibalulekileyo yokuphumelela kamva ebomini. Anditsho ukuba nabani na kufuneka azabalaze ngabom okanye ukusilela kwenkundla, kodwa kubalulekile ukuqaphela indlela umntu awatshintsha ngayo amanqaku aphantsi abe ngamathuba okufunda. Abantu abalungileyo badibanisa izifundo ezivela kwimiceli mngeni yobomi, babonakalise ngaphakathi nangaphandle kolawulo lwabo, kwaye bazibuze, Yintoni endiza kuyenza ngokwahlukileyo kwixesha elizayo?
9. Ufunde Ngantoni Lo mntu?
Izimvo zesakhelo sokufunda, ukutsha iingcinga ezintsha, kunye nokongeza ukuntsokotha kunye nomxholo othile kwimibono eqhelekileyo. Njengokuba sifumana ulwazi, siqonda ngcono ubukhulu bezinto esingazaziyo nesingaziqondi ngokupheleleyo. Ukuqonda ukuba uninzi lwendalo ayikaziwa kufanele ukuba kuvuse umdla wethu wobukrelekrele. Njengoko u-O. Wilson watshoyo, Ingqondo yethu yokumangalisa ikhula ngokucacileyo. Okukhona ulwazi luya lusiba nzulu. Abona bantu banomdla, abanomphefumlo endibaziyo bafunda rhoqo kwaye ngokubanzi. Ukufunda kukwasinceda ukuba sinxibelelane nabanye ngamabali, izikweko kunye nemizekeliso. Ukufunda ngcono komntu, kokukhona ekwazi ukusebenzisa amandla okufanisa kunye nokubalisa amabali ukucacisa izimvo ezintsonkothileyo kunye nokubeka indawo yakhe kwihlabathi elibanzi.
10. Ngaba uyakuze ufune ukuhamba ngeemoto ezinde nalo mntu?
Ngaba unokucinga ukuqhuba unqumla ilizwe kunye nalo mntu? Ukuba nibekela bucala izakhono zobungcali, izingqinisiso kunye nokunye okuqhelekileyo kwindawo yokusebenza, ngaba nobabini niya kuvana, niyavumelana, nihleke, kwaye nihlale ngokukhululekileyo kunye nithule? Lo mbuzo unceda ukuveza indlela onokuziva ngayo ngalo mntu njengeqabane lakho lexesha elide okanye iqabane. Isikhumbuza ukuba sicinge nzulu malunga nokuba ngubani umntu, endaweni yoko bakuko. Ewe ubuchule bubalulekile emsebenzini wemihla ngemihla, kodwa uvavanyo lokukhwela iimoto lusicela ukuba sicingisise ngexabiso lolwalamano lwethu ekuhambeni kwexesha. Ukutyhila ukuba ngubani omnye umntu ofuna ukuvumela loo mntu ukuba akwazi, naye. Mhlawumbi ngokuvavanya ukuba ingaba ukulungela kwakho ukuphuma kwindawo yakho yomsebenzi kwaye uvuleke kunye nomlingane wakho, uya kufunda into ngawe, nayo.
11. Ngaba lo mntu uyonwaba nge-Idiosyncrasies yakhe?
Uninzi lwabantu lunomdla ngakumbi kunento abayenzayo ukuze baphile. Ukusebenzisa isifaniso sebaseball, ubuntu bethu obusisiseko bunento yokwenza nebhola yethu yomnqophiso kunebhola yethu ekhawulezayo. Ziziquirks zethu, oddities, kunye eccentricities ezisichazayo, endaweni yeempawu zethu eziqhelekileyo. Xa uvavanya umgqatswa womsebenzi, zama ukulinganisa ukuba ingaba lo mntu ukhululekile na nge-idiosyncrasies. Ngaba ubonakala eneentloni, ekhathazekile, kwaye enomdla? Ngaba lo mntu ubeka ipremiyamu ngokuhambelana nokusekwa okanye abonakale ekhathazekile ngenxa yokungaqheleki kwabanye abantu? Sonke sisebenza kakuhle xa siziva sikhululekile ukuba ngathi. Ngamanye amaxesha, ukunyaniseka kwiziqu zethu-kwi-idiosyncrasies yethu-kunokusenza silunge. Enye yeendlela eziphambili zenyaniso kukuphila njengokwenyani, siyinyani.
12. Ngaba lo mntu unokusetyenziswa ngokubanzi okanye ngeendlela ezininzi?
Ukungakwazi ukuhamba phakathi, ukujikeleza, kunye neendawo ezahlukeneyo zokufunda kunye namava kukukhubazeka okwenyani kwilizwe leshishini. Xa ndandithweswa isidanga eHarvard, ndandinethamsanqa lokuthatha izifundo ezininzi ngugqirha wezinto eziphilayo owayesemva uStephen Jay Gould. Ndiyikhumbula ngokucacileyo iveki uNjingalwazi Gould wazisa ngayo iklasi kumba we-spandrels. I-Spandrels luphawu loyilo (indawo ebanzi phakathi kweengqameko ezimbini) kodwa uGould walichaza ngokutsha igama ngokwendlela yendaleko, elichaza njengengozi, nemveliso elungileyo yolunye utshintsho olwenzeka kwindalo kunokuba ibe yinto ebalulekileyo yokusebenza komzimba. Ngokomzekelo, iintaka zazikhulisa iintsiba ukuze zifudumale — kuphela kamva zathi zakulungela ukubhabha. Ukuthabatha kukuba kufuneka samkele phakathi kunye neendawo zokuyila ezingalindelekanga. Kuya kufuneka samkele aba spandrels. Njengabantu abafunde kakuhle, abantu abahlukeneyo beza kwihlabathi ngeembono ezingaqhelekanga ezivula amathuba amatsha kwaye babavumele ukuba basombulule iingxaki ngokuyilayo.
Ukuba sibuza le mibuzo yabantu abasingqongileyo — kwaye okona kubaluleke kakhulu, ukuba ngokunyanisekileyo sizibuza le mibuzo kuthi — ngokuqinisekileyo siyakubona ukuba mkhulu umsebenzi ekufuneka wenziwe kuhambo lwethu kunye nokufuna ukulunga.
U-Anthony (Tony) uTjan ngu-CEO kunye noMphathi weQela leCue Ball. Ukhokela ulwalathiso lwenkampani ngokubanzi kwaye uyabandakanyeka kwimisebenzi yophuhliso lwentengiselwano, kubandakanya nokuqhubeka kwesikhokelo kunye noqeqesho kubunkokeli beenkampani zeCue Ball's portfolio. UTony ungomnye weeNkokheli zeHlabathi zezoQoqosho zeHlabathi zeNgomso kwaye ebesisithethi kwinkomfa ye-TED. Incwadi yakhe entsha, Abantu abaLungileyo: Esona Sigqibo sobuNkokheli esiBalulekileyo , iyafumaneka ngoku.
